Call Now for Immediate Water Damage Restoration Services in the Charlotte NC Area

Flood & Water Damage Restoration In Charlotte NC

"High quality workmanship and a very experienced, professional team. Highly recommend for any project that you may have in your home or commercial business. 5 stars – When you call Rumsey they respond fast."

When water starts threatening your business or home, you must get help right away! Water is all over – in our drains and pipes, running off the roof, in the ground, and more. Your property will likely suffer from water damage at one point. Many water damage problems stem from just a little leak.

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Water problems can go from small leaks to significant issues and floods quickly. Don't leave a leak untreated that can then have adverse effects on your health and damage your property. Call Rumsey Construction and Restoration, the area's best restoration company, to help you! We arrive quickly to being extracting the water first then drying the damaged areas. Prompt action is needed to minimize the damage to your property. Our water damage restoration technicians use industry-leading methods, advanced technology, and powerful tools to ensure your property is repaired and cleaned correctly in the most efficient way.

Our  water damage restoration professional team at Rumsey Construction and Restoration can take care of your water damage issues, any time of day. Since we are available 24 hours a day, seven days a week, we are always ready to manage your water damage restoration needs. 

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"Rumsey Construction came out for our mitigation during Hurricane Florence and did an excellent job. They were fast, reliable, and answered all of my questions. They were extremely helpful during a difficult time. They really went above and beyond, helping us go through insurance and everything. I would definitely recommend them to anyone and would absolutely use them again."

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Water Damage Restoration in Charlotte, NC

Water Extraction and Structural Drying in Charlotte, NC

Water Damage Service

Water Extraction Drying 

If water impacts and damages your property, you first need to extract the water. Rumsey Construction and Restoration responds quickly and comes completely prepared to manage the initial extraction and to start drying immediately. If there are a couple of feet of water in the basement or a carpet that is soaked, we will use high-powered extractors to remove as much water as possible quickly.

After the majority of the water is gone, we begin to dry the area using dehumidifiers and fans in the damaged area before mold growth begins or further damage from water occurs. By using the most advanced drying equipment, we can continuously monitor the moisture levels until the area is dry. Your property will be back to normal because of the skilled  water damage repair technicians  at Rumsey Construction and Restoration.

 Flood Damage Cleanup & Repair

Water damage is the leading cause of property loss. Water is everywhere – in our pipes, in the ground, in our drains, and flowing off the roof. It is highly likely your property will sustain damage from water at some point. Most claims of water damage begin with a small leak. If left untreated, that small leak could turn into a big problem when it comes to your health and personal property.

Most often during a water loss situation, more materials are wet than appear to be. Even if you feel the water cleanup is small or isolated, it should be evaluated by a flood damage professional.

Water damage can occur from storms, including hurricanes, floods, and more. Dealing with them becomes frustrating for most. Sometimes it's not an outside force that causes flooding. Instead, home issues such as broken pipes, leaky or frozen pipes, sink or toilet overflow, refrigerators, washing machines, water heaters, or dishwasher malfunctions may be the culprit. We know the variety of causes of water damage, and we know how to restore your property to pre-loss conditions.

Basement Water Damage Flooding

We'll take care of your flooded basement along with any other room or crawl space.

Basement flooding can be a very serious matter and can go unnoticed for extended periods in homes that are left vacant. If it has been more than 48 hours, there will most likely be mold growth, wet drywall, and the flooring will need to be replaced. It's essential to have a professional who understands how to perform complete basement and structural drying. Have Rumsey Construction and Restoration come and take care of the basement water as soon as possible before more damage occurs.

Sewage Cleanup & Removal

When you find yourselves facing unexpected sewage damage, the problem is often much deeper than surface level. Proper sewage cleanup is essential to not only removing odor and visible traces but to safely eliminating biohazards such as fungi and mold.

Sewage, also known as black water, has the potential to cause extreme damage. Coming in contact with fecal matter or raw sewage could cause disease, destroy your valuables, and instigate severe damage to your property. Only  sewage cleanup professionals with the right equipment should handle sewage removal. For a stress-free sewage cleanup process that gets you back to your daily routine, count on the time-tested expertise of Rumsey Construction and Restoration. Our certified restoration contractors have the experience, training, and equipment to address any sewage cleanup project accurately. Plus, our team has the workforce to guarantee a quick response time.

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Steps To Restoring a Property After Water Damage

Our top-tier construction crew at Rumsey Construction and Restoration has established their reputation as North Carolina's restoration experts on trust and great results. Our process for assessing and cleaning up water damage in your properties is as follows:

1. We arrive immediately, night or day, to contain as much of the damage as we can.

2. The first thing we do when we arrive is to discover the source of water and work to make sure water is not still coming in.

3. Once we stop the flow of water, we extract the water as quickly as we can with commercial-grade extractors. We remove silt and sterilize any areas affected by black or gray water (sewage).

4. We start to dry the space right away to prevent the growth of mold. Large dehumidifiers and industrial fans are set up for drying the area quickly and efficiently.

5. Once the area is dry, thermal detectors are used to determine what is okay and what needs replacing. Carpet and drywall can't be salvaged if it's wet for an extended time.

6. After damaged items are removed, we begin restoring your home back to the original condition. This process includes rebuilding ceilings and walls, restoring structural damage and flooring, and repainting.

We provide services throughout Charlotte NC, including 28078, 28105, 28134, 28202, 28203, 28204, 28205, 28206, 28207, 28208, 28209, 28210, 28211, 28212, 28213, 28214, 28215, 28216, 28217, 28226, 28227, 28244, 28262, 28269, 28270, 28273, 28277, 28278, 28280, 28282.

Serving Charlotte, NC and the Surrounding Area

Rumsey Construction and Restoration's Service Area

Proudly providing disaster restoration services and roof repairs to Gaston, Mecklenburg, and York Counties in Southern North Carolina and South Carolina.  Our other location proudly serves the Columbia, SC area. Click here, to visit their website!

Frequently Asked Questions

Water damage insurance claims depend on a few different criteria. Ultimately, that's a question you'll have to clarify with your insurance company. However, we can tell you that the viability of water damage insurance claims depends primarily on what caused the damage (storm, burst pipe, plumbing malfunction, localized flood, sump pump failure, etc.). Some insurance policies will outline scenarios that will NOT be covered without specific riders like flood insurance, or sump pump failure insurance.

Contacting a restoration contractor as well as your insurance adjuster at the same time is a good idea, because the restoration contractor will help make sure that not only will the water extraction and dry out be covered, but the rebuild process that should follow. If the full scope of the claim isn't outlined and agreed upon from the start, there may be issues down the line, and property owners may find themselves having to pay out of pocket to get the property completely back to normal.

That depends on the types of materials that were affected by water. Drywall, carpet, and hardwood floors will take longer to dry than other materials in the space. We use moisture meters throughout the process and in many different locations to gauge the moisture levels and will continue to adjust our fans and dehumidifiers to achieve an efficient but effective dry time. The bare minimum of "three days to dry" may only produce a surface dry, but can still leave behind moisture levels that create an ideal environment for mold to grown.

Most homeowners start trying to remove the water themselves before they realize they'll need to contact their insurance company about a claim so they can call in a water damage restoration company. However, standing water around anything with a power cord or outlet or sagging ceilings make the area unsafe. Also, many insurance claims require documentation of the loss BEFORE any work is done, including removing the water. Always take plenty of photos of the damage you see before taking any action to start cleaning up the mess. Your restoration contractor will be able to back up your insurance claim scope with the necessary technical documentation as well.

If the water damage involves Category 1 water (clean and free of microbes and bacteria), many of your personal belongings can be salvaged. Category 2 water would include other water sources, including rainwater, that, while not containing biohazards or sewage, still pose health risks and the potential for destructive microbial growth and mold. A water damage restoration technician will help you sort through the contents of the property to determine what can be safely dried, what can be restored by a textile/contents technician, and what can't be saved or salvaged. There are off-site facilities in the area that specialize in restoring water-damaged contents. Your restoration team will document all of the contents leaving the property for restoration or disposal for your records and also for reimbursement from your insurance company.

Why Work With Us?

These are the three words that describe Rumsey Construction and Restoration contracting work. Every time we work with someone, we believe it is our responsibility to give them an outstanding experience – quality craftsmanship, attention to detail, superior customer service, and practical solutions that are suited to their needs and budgets.

Over 30+ Years of Experience


We have years of experience doing residential and commercial construction in the Carolinas. All of our crews are professionally trained and have extensive experience working in the area. We only take jobs when we are sure that we can deliver the best results. Take a look at our portfolio to see our past jobs and how serious we take our craftsmanship.

100% Satisfaction Guaranteed


Rumsey C&R has a commitment to real service from real people. Call and speak to a real person at any time—someone who actually knows what's going on and has the power to fix problems. We've built our reputation in the community through word-of-mouth and real, honest service. If you're ever unsatisfied at any step in the process give us a call and we'll make it right immediately.

Over 500 Happy Customers


In the construction industry, we work closely with you to adhere to budgetary restrictions without sacrificing great construction value. We'll stand by anything we build as something we're proud of.

Contact us to begin talking about your next construction project.